The global tech leader's procurement teams uses WisdomAI to turn more than 20,000+ unstructured contracts into direct cost savings.

Overview

This tech leader had the data but not the full picture. Spend lived in systems and dashboards, while critical detail lived in contract language and supplier relationships. Getting to a confident decision meant stitching everything together manually or waiting on BI requests, turning simple questions into multi-week loops.

Challenge

Contract sprawl

‍20,000+ contracts across 11,000+ suppliers created redundancy and made consolidation hard to execute.

Structured vs. unstructured gap

Spend numbers lived in systems; critical detail lived in contract language—forcing manual review to get the full picture.

Dashboard bottleneck

‍150+ dashboards created “dashboard deluge,” and follow-ups required IT requests that took 1–2 weeks.

Solution

WisdomAI was rolled out in two phases: first replacing dashboard-driven work with conversational analysis, then scaling self-service across the procurement org.

Phase 1 (0–3 months): Graduate from BI to AI

Within three months, the team retired 95% of BI dashboards by moving ad-hoc analysis into WisdomAI. Business users stopped waiting on new dashboard views and instead explored questions live because the AI could connect structured spend data with unstructured contract terms.

Phase 2 (3–6 months): Instant self-service at scale

Over the next three months, adoption grew 4x. With the enterprise context layer in place, onboarding was fast: teams could ask better questions immediately and get accurate, relevant insights that fuelled cost-savings work.